Why Locals Love Arby's
Arby's in Jane Lew, WV, stands out as a beloved fast food destination known for its hearty American classics and deli-style sandwiches. Nestled conveniently at 102 Jesse Run Rd, this location offers more than just quick service—it delivers a dining experience that blends quality, flavor, and genuine hospitality.
At Arby's, the signature slow roasted beef sandwiches are a must-try, especially the Double Roast Beef — featuring twice the tender, smoky roast beef piled generously on a toasted sesame seed bun. For those craving even more, the Half Pound Roast Beef packs an indulgent half-pound of thinly sliced roast beef, making it a satisfying choice that’s both filling and flavorful. If chicken is more your style, the Crispy Juicy Chicken Tenders are irresistibly crispy on the outside while juicy within, served with a variety of dipping sauces that enhance every bite. The limited-time Honey Mustard Chicken Wrap offers a delightful balance of crisp chicken tender, fresh lettuce, and sharp cheddar cheese, all wrapped in a soft flour tortilla—perfect for a light, yet fulfilling meal.
The menu’s range is perfectly complemented by Arby’s iconic Crinkle Fries, delivering maximum crispness with every forkful thanks to their unique accordion-style grooves. Whether you're grabbing the small portion for a quick snack or pairing it with a sandwich, the well-seasoned fries provide a comforting, salty finish to any meal.
What truly elevates this Arby’s location is the warm, attentive service that customers repeatedly praise. Reviewers frequently highlight the friendly staff, including employees like Cayden and Brandon, whose genuine care shines through from order to table. One customer shared how the team even calls diners by name, checking in mid-meal to ensure satisfaction—a rare touch that turns a routine fast food stop into a personalized experience. Another shopper was moved by the staff’s commitment to service recovery, where a delayed order was met with sincere apologies and a “make it right” card, underscoring their priority on customer happiness.
The atmosphere here strikes a balance between efficient and welcoming. Even in a fast-paced setting, the team creates an inviting environment where you can feel valued. Whether you’re stopping by for a quick takeout meal or eating in, you sense that this isn’t just another sandwich shop, but a place where quality food meets exceptional service.
For those exploring Jane Lew or locals seeking a dependable, flavorful fast food experience, Arby’s offers a diverse American menu with standout deli-style sandwiches, crispy chicken options, and loyal attention to customer care. It’s the kind of place where the flavors are bold, the portions generous, and the friendliness genuine—bringing a little extra warmth to every meal.
Contact Information:
Arby's
102 Jesse Run Rd, Jane Lew, WV 26378
Phone: +1 304-884-2397
See the Space & Food
What Makes This Place Friendly
- Drive-through
- Takeaway
- Dine-in
- Delivery
- Lunch
- Dinner
- Solo dining
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Coffee
- Quick bite
- Lunch
- Dinner
- Dessert
- Seating
- Table service
- Toilet
- Casual
- Groups
- Credit cards
- Debit cards
- NFC mobile payments
- Good for kids
- High chairs
- Kids' menu
- Free of charge street parking
- Free parking lot
Real Reviews from the Community
- Mar 21, 2026
This is the only Arby's I've ever been to where they'll call you by name and ask how your food is mid meal. They really seem to put effort into food and service here.
- Mar 18, 2026
Cayden is awesome and so is Brandon arbys should be thankful to have them as employees and they deserve a raise everyone there is pretty cool
- Mar 10, 2026
Great place to eat friendly staff just wish they had salads like buckhannon arby's they have a lot of people asking for salads i feel they should ad them to the menu
- Feb 25, 2026
The employees are nice and they made my tendies fresh
- Jan 9, 2026
Seen something here hadn't seen in a long time customer service a order took way too long and they apologized to them and gave them a make it right card great job
- Jan 6, 2026
I've been staying nightly at the nearby truck stop for a month so I've placed several online orders with this location. Timeliness, accuracy and customer service has been perfect every time. Many thanks for the good work!
- Dec 14, 2025
Amazing service! Hot food! Everyone was so friendly and made sure everything was going ok throughout my stay as I dined inside. The cashier even offered to refill my drink for me from the drink station! I have been to this location before and definitely didn’t have this experience or interaction! Amazing work Arbys keep it up!
- Dec 4, 2025
The GM Thomas is very helpful and professional. I will keep coming to the Jane Lew location because of him. Food is usually delicious.